Privacy policy

At Zakka Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you shop with us. By using our website, you agree to the terms outlined in this policy.

🔐 Information We Collect

We may collect the following types of personal information when you visit our website, place an order, or interact with us:

  1. Personal Identification Information:

    • Name

    • Email address

    • Phone number

    • Shipping and billing addresses

    • Payment information (processed securely through third-party services)

  2. Non-Personal Identification Information:

    • Browser type

    • IP address

    • Device information

    • Pages visited and other website usage data

  3. Cookies and Tracking Technologies:

    • We use cookies and other tracking technologies to enhance your experience and track website performance. Cookies allow us to remember your preferences and improve our services.

🧑💻 How We Use Your Information

We use your personal information to:

  • Process your orders: To fulfill and ship your purchases.
  • Improve our website: To personalize your shopping experience and enhance site functionality.
  • Communicate with you: To send order updates, respond to inquiries, or send marketing communications (if you've opted in).
  • Prevent fraud: To detect and prevent fraudulent transactions.
  • Legal obligations: To comply with laws and regulations.

💬 Marketing Communications

With your consent, we may use your email address to send promotional offers, newsletters, and other marketing communications. You can opt-out of these communications at any time by:

⚙️ How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

  • SSL encryption for secure online transactions
  • Regular security audits to protect against unauthorized access
  • We do not store your full payment card details. Payments are processed securely via trusted third-party services such as Stripe or PayPal.

🛒 Third-Party Services

We use third-party services to assist in processing payments, delivering products, and improving our website’s performance. These third parties are authorized to use your personal information only as necessary to provide their services to us.

We do not sell, trade, or rent your personal data to others.

🌍 Data Storage and Retention

Your personal information is stored securely within New Zealand and is retained for as long as needed to fulfill the purposes outlined in this Privacy Policy. After that, we may retain certain information for legal or business purposes, such as tax or accounting purposes.

🌐 Cookies

We use cookies to improve your browsing experience. Cookies are small files that are stored on your device and help us remember your preferences and activity on our site. You can manage cookie settings in your browser, but please note that disabling cookies may affect your ability to use certain features of our website.

🔄 Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information (subject to legal obligations).
  • Opt-out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request that we transfer your personal data to another provider (where applicable).

To exercise any of these rights, please contact us at support@zakka.co.nz.

🏛️ Legal Compliance

We comply with the Privacy Act 2020 (New Zealand) and other applicable privacy laws to ensure the protection of your personal information.

📝 Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will update the date at the top of the policy. Please review this page regularly to stay informed.

📛 Business Information

  • Business Name: APM TRADING LTD
  • Company Number: 8196728
  • VAT Number: 134-277-874
  • Phone: +64 21 202 1052
  • Email: admin@zakka.co.nz
  • Address: 10 Dryden Pl, Mt Wellington, Auckland 1051, New Zealand
  • Business Hours: Mon – Fri: 9:00 AM – 5:00 PM (NZDT), Sat – Sun: Closed

❓ Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

We’re happy to help!